During your checkout process you will be shown real time rates for a variety of shipping speeds. Any orders placed after 1:00pm CST will be shipped out the following business day.
During this time, please understand we are doing everything we can to get you your items ASAP – but there may be issues that are out of our control that prevent your order from arriving on time. Due to COVID-19, our shipping carriers have temporarily changed their shipping services and policies. Delivery times could be effected by canceled flights, governmental decisions, and staff reductions. Unfortunately we will not be able to refund any shipping costs due to delayed deliveries. Please reach out to concierge@joannaczech.com for any questions on your order.
You can return any item unused and in its original packaging within 30 days of purchase by emailing concierge@joannaczech.com. If product seal is broken, we cannot accept the return.
